Shopping Assistance

 About our online store.

   We are committed to providing our customers with the best possible service. We are pleased to offer efficient ways of purchasing products.

   We have representatives readily available to assist you via telephone (718) 530-0015 or e-mail sales@yorkscientific.com. Other departments, phone numbers and e-mail addresses can be found on our contact page.

 Finding a Product

   Type in the name of the product in the "search" dialogue box and click the "Part Number" or "Keyword" button. The search function allows you to search by keyword or part number, depending on the value selected below the search text.

 Ordering and Payment Options

   Call or email our sales department to place your order (phone in your order by calling (718) 530-0015 or email sales@yorkscientific.com.

   We accept Visa, MasterCard, Discover, and American Express. We also accept Purchase Orders on approved credit.

 Checking on the Status of Your Order

  To track your order, please contact Customer Service via e-mail at orders@yorkscientific.com or by calling (718) 530-0015

 How to Print a Receipt

   With your completed order a receipt and invoice will be emailed to you. Simply print this invoice for your records.

 How to Cancel Your Order

   Should you need to cancel your order, please contact Customer Service immediately via e-mail at orders@yorkscientific.com or by calling (718) 530-0015. Not all orders can be cancelled and a cancellation fee may apply. Please see Terms and Conditions of Sale and our Return Policy.

 How to Return Products

   If a product needs to be returned go to Return Policy and Customer Service section for more information.